Privacy Policy

Last updated: 13.10.2026.

This Privacy Policy explains how Backslash Coding (“we”, “us”, “our”) collects and uses personal data when you visit backslashcoding.com (the “Website”) or contact us through it. The Website is operated from the European Union, and we process personal data in line with the EU General Data Protection Regulation (GDPR) and the applicable law of Croatia.

1. Data controller

Backslash Coding, obrt za programiranje, vl. Mario Marušić,
F. Tenchinija 6, 10090 Zagreb, Croatia
OIB 74534158569
VAT ID HR 74534158569
Email: contact@backslashcoding.com

2. What data we collect and why

2.1 Contact form

When you submit our contact form (powered by the Contact Form 7 plugin), we collect:

  • Your name
  • Your company name
  • Your email address
  • Your message

Purpose: to answer your enquiry and, where relevant, to take steps at your request before entering into a contract.

Legal basis: Article 6(1)(b) GDPR (steps prior to a contract) and Article 6(1)(f) GDPR (our legitimate interest in responding to business enquiries).

Storage: The form submission is sent to us by email. Submissions are also stored in the WordPress database via Flamingo plugin. We keep enquiry data for as long as needed to handle your request and, if it leads to a business relationship, for as long as that relationship and related legal obligations require. Enquiries that lead to nothing are deleted after 6 months.

2.2 Website analytics (Google Analytics)

With your consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, to understand how visitors use the Website and to improve it. Google Analytics uses cookies and similar technologies to collect information such as:

  • Pages visited, time spent and interactions on the Website
  • Approximate location (country/city level)
  • Device, browser and operating system information
  • Referral source (how you reached the Website)
  • Randomly generated identifiers (for example, the _ga and _ga_<ID> cookies)

We do not use Google Analytics to identify you personally. IP addresses are not logged or stored in Google Analytics 4. Analytics data is retained for [14] months and then automatically deleted.

Legal basis: your consent, Article 6(1)(a) GDPR. Google Analytics is loaded only after you accept analytics cookies in our cookie banner.

Google may process data outside the European Economic Area, including in the United States. Such transfers are based on the EU-U.S. Data Privacy Framework and/or Standard Contractual Clauses. More information: https://policies.google.com/privacy. You can also install the Google Analytics opt-out browser add-on.

We use the Silktide Consent Manager to ask for and record your cookie preferences. To remember your choice, it stores a small amount of data in your browser (cookie or local storage) recording which cookie categories you accepted or declined. This is strictly necessary to respect your choices, and it does not identify you.

Legal basis: Article 6(1)(f) GDPR (our legitimate interest in recording and honouring your consent choices) and our legal obligation to obtain valid consent for non-essential cookies.

You can change or withdraw your consent at any time using the cookie icon on the Website.

2.4 Hosting and server logs

The Website is hosted by Hostinger, Lithuania on a server in Netherlands. Like most web servers, it may automatically log technical data such as IP address, date and time of request, requested page and browser type. This data is used for security, troubleshooting and ensuring the Website runs correctly, based on our legitimate interest (Article 6(1)(f) GDPR), and is kept for [30] days.

3. Cookies

Cookie Provider Purpose Duration Category
Cookie consent preference Silktide Stores your cookie choices 12 months Necessary
_ga Google Distinguishes unique visitors 2 years Analytics
_ga_<ID> Google Maintains session state 2 years Analytics

Necessary cookies are always active. Analytics cookies are set only if you consent.

4. Who we share data with

We do not sell your personal data. We share data only with service providers that process it on our behalf or as needed to run the Website:

  • Google Ireland Limited (analytics, only with your consent)
  • Hostinger (website hosting, receiving and storing contact form emails)
  • Silktide Ltd (cookie consent tool)

We may also disclose data where required by law or by a competent authority.

5. Your rights

Under the GDPR you have the right to:

  • Access the personal data we hold about you
  • Have inaccurate data corrected
  • Have your data erased (“right to be forgotten”)
  • Restrict the processing of your data
  • Receive your data in a portable format
  • Object to processing based on legitimate interest
  • Withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, contact us at contact@backslashcoding.com. We will respond within one month.

You also have the right to lodge a complaint with a supervisory authority. In Croatia this is the Croatian Personal Data Protection Agency (AZOP), www.azop.hr. You may also contact the authority in the EU country where you live or work.

6. Data security

We take appropriate technical and organisational measures to protect personal data, including HTTPS encryption, access controls and regular software updates. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Children

The Website is aimed at businesses and is not intended for children under 16. We do not knowingly collect their personal data.

The Website may link to third-party sites. We are not responsible for their privacy practices, so please read their policies.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the “Last updated” date above.

10. Contact

For any questions about this Privacy Policy or your personal data, contact us at contact@backslashcoding.com.